Shipping Policy

Thank you for visiting and shopping with The Sensory Sloth. The following information sets out the terms and conditions of our shipping policy. 

Processing your Order 
An email confirmation is sent to your email address after placing your order. Please keep this email as proof of your purchase. 

Shipment Locations
The Sensory Sloth does not ship internationally at this time. We ship domestic only - anywhere in Australia. 

Shipment Rates and Delivery Estimates 
We endeavour to get your order to you as soon as possible. Once your order is placed, an estimated delivery time will be provided to you. Delivery times are estimates and commence from the date of shipment, not the date of the order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Estimated arrival dates are not guaranteed. COVID-19 disruptions and extreme weather conditions may cause delays. 

Express Shipping 
Estimated to arrive in 1-4 business days 
Express Shipping Costs - $15.00

Standard Shipping 
Estimated to arrive in 3-6 business days 
Standard Shipping Costs - $9.95

Free Standard Shipping over - $150

Please Note
Business day means Monday - Friday, except holidays.
Orders are not shipping on weekends or holidays. 
We will not be held responsible for wrong shipping address if you provide incorrect information. 

Tracking Options
The Sensory Sloth aims to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, you will receive a link to track your package. All orders delivered within Australia automatically have tracking. 

Damages 
If there is any damage to the package on delivery, contact us immediately at info@thesensorysloth.com

Missing or Lost Package
Please contact us at info@thesensorysloth.com to report missing or lost packages. 

Questions
If you have any questions about the delivery and shipment of your order, contact us at info@thesensorysloth.com